What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
- We may provide your information to our third party partners for marketing or promotional purposes.
- We will never sell your information.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
What People Say About Us
This is a small family owned garage and I told the mechanic who I also believe is the owner what I desired to have done on the vehicle and within a few minutes he called me back with a very detailed estimate on costs and even contacted my husband and myself to explain a newer, much more gentler procedure for a transmission flush instead of drain and fill being that we were concerned with the mileage a transmission drain and fill would be less likely to mess up the transmission down the line provided the flush the way it had been done in the past could almost be guaranteed to cause expensive transmission work down the line. Our car runs so much better now. Thank you Franklin Auto Service.
Excellent courteous prompt service.
Friendly service. Brought in an old car for inspection. Darrell took the time to explain what was wrong and what I should fix in order to feel safe driving it. They even managed to save the calipers on the brakes, which saved me some money! Thank you!
Darrel and his team did a great job on my car. Very professional, expert knowledge, top quality, all with the added benefit of small town personal service.
Franklin Auto got my vehicle in right away and had an axle replacement, battery, and other items done in same day. Great communication and great service. Highly recommend!
Friendly service. Josh took time to explain car issues with me. Definitely would recommend them!